Refund Policy

Eligibility for Refunds

Inclick offers refunds under the following conditions. Refunds are processed to the original payment method within 7–10 business days of approval.

Individual Subscriptions

• Free trials: No charge during the trial period. Cancel before the trial ends to avoid being charged.
• Monthly subscriptions: Eligible for a full refund if requested within 7 days of the billing date and you have not used more than 20% of the monthly features.
• Annual subscriptions: Eligible for a prorated refund for remaining months if cancelled within 30 days of the initial purchase. After 30 days, no refund is available.

School / Institutional Licenses

Institutional licenses are subject to the terms of the applicable school agreement. Generally, refunds for institutional licenses are not available after the agreement has been executed and access provisioned, unless expressly stated in the agreement. Contact us to discuss specific circumstances.

Non-Refundable Items

• One-time purchases of specific course content or add-ons after download or access
• Subscriptions cancelled after the eligible refund window
• Accounts suspended or terminated due to violations of our Terms of Service

Refund Process

To request a refund, contact our support team at [email protected] with your account email and purchase details. Our team will review your request and respond within 3 business days.

Contact

Billing: [email protected]
General Support: [email protected]